Recent Why SERVPRO Posts

Water Restoration Companies Have the Experience and Technology to Tackle Sewer Cleanup

6/1/2022 (Permalink)

Truck from a restoration company Whatever the nature of the problem, SERVPRO's experts can identify the cause and remedy the sewer damage situation quickly and safely.

Sewer Cleanup Is A Job For Water Restoration Companies Since They Have The Experience And Technology To Do It.

Every day closed is a day of lost revenue, so when businesses face long periods of shutdown for sewer cleanup, it’s prudent to work with experienced professionals who can expedite the process and ensure it’s performed correctly. When proprietors in Calimesa, CA, collaborate with a water restoration company, they receive the following measures.

1. Meticulous Inspection From Certified Experts

Not all water is the same. When a sewer backup invades property, the fluid brings with it an extremely high level of bacteria, contaminating the space and forcing the closure of the impacted section. The walls, floor and air are suspect, so specialists perform examinations of the structure and air quality. This information then drives the cleanup plan.

2. Monitored Water Removal and Drying

Moisture saturation permits mold, mildew and bacteria to thrive; therefore, sewer cleanup begins by decreasing humidity levels. Teams tear out damp, porous materials. Flood cuts occur in the drywall, removing at least a few feet above the waterline. Also, industrial dehumidifiers run around the clock to extract excess wetness. This continues until staff, using a moisture monitoring tool, identify appropriate levels.

3. Skilled Content Cleaning Assessment

Articles such as fixtures, electronics and documents undergo an inspection, determining whether efforts may be used to salvage them. Preferred vendors such as SERVPRO have dedicated workers trained in the up-to-date procedures; through their content cleaning efforts, the crew saves owners and insurance agencies from spending excess funds.

4. Microbial Treatment and Scrubbing

A flooded toilet demands more than drying. Experts with IICRC credentials work to meet national standards, sanitizing the property with antimicrobial spray and air scrubbers. Walls are washed and treated. Once disinfected, the structure is restored to normal.

Detailed sewer cleanup happens when owners and insurers work with people who understand how to rid a place of undesirable infestations. Remediation companies assist companies in dire times, getting the doors back open and the money flowing again.

Why You Should Use SERVPRO for Storm Damage Restoration

2/10/2022 (Permalink)

Truck from a restoration company When a storm strikes your business, SERVPRO is ready for your call. We have specialized equipment and a dedicated team of professionals to restore it.

Why Should You Hire SERVPRO to Restore Storm Damage?

During a storm, it is possible that many clients might experience damage to their Downtown Riverside, CA homes. When you need storm restoration for several damaged sites, SERVPRO is a great option. Here are a few reasons why this company is a top choice for many insurance agencies.

1. They Respond Quickly

SERVPRO is open 24 hours a day, so they can provide service as soon as you need it. Once you have contacted them, you should hear back from them within an hour. Over the next several hours after you have provided all of the needed information, they will arrive on the site and inspect the damage. They will let you know the best way to proceed with restoration. Their fast storm response will also allow them to start mitigation sooner to prevent any further damage to the property.

2. They Can Help Move Along the Claims Process

When you have many clients who need restoration services, it can be a lot to deal with. Working with a storm restoration company that gets the process going more quickly can be a big help. Because SERVPRO always provides a fast response, they can help speed up the claims and restoration process which can make things easier on you.

3. They Get the Job Done Right

With corporate help, local franchise locations can better serve your clients. Corporate locations can provide any needed equipment to complete the job. When you choose this company, you will be working with only highly-trained professionals with plenty of experience with storm restoration. You can trust them to do the work well as quickly as possible to get your clients’ homes safe and comfortable again.

When you are dealing with flood damage, it is important to get the process started quickly to prevent additional damage and a lengtheir claims process. Choosing a company that can provide immediate assistance and high-quality work can make everything go more smoothly.

Teaching Your Kids How To Escape a Fire: 3 Tips

11/15/2021 (Permalink)

Rear view of a Caucasian firefighter wearing a fire helmet over his head and teaching about fire extinguisher to school kids If you have young children, combining fire safety lessons with a fun and creative activity can help them absorb the message without fearing it.

3 Tips For Teaching Your Children How To Escape A Fire

Educating your children about fire prevention and what they should do in the event of a blaze at your Riverside, CA, home can protect their lives during such an emergency. However, you may be unsure of how to give this kids safety lesson without frightening them. As a parent, there are a few strategies you can use that might help you talk about this important issue.

1. Create an Escape Route Map Together

If you have young children, combining fire safety lessons with a fun and creative activity can help them absorb the message without fearing it. For example, as you discuss the scenario of a home fire, have your kids draw and color a map of your home and highlight all the possible exits they could use. Afterward, talk about which routes are the safest and why. Have them pin these maps on the fridge or corkboard so they can be reminded about your family’s planned safety route each time they see it.

2. Shop for Fire Safety Tools as a Family

Involving your children in kids safety can make them more aware of its importance. When you shop for fire escape tools such as smoke detectors, fire extinguishers and window ladders, take your kids along so you can educate them about the importance of each item and its role in helping them leave the home safely during a blaze. Encourage every child to ask questions, no matter their ages.

3. Turn Lessons Into Games

Teaching your kids fire escape techniques can be fun as well as informative. For example, you can play follow the leader or Simon Says during fire crawl lessons. If you have your home’s safety inspected by a fire damage and remediation service, have your kids imagine they are fire technicians and which exits they believe are the safest to use during a fire.

Your Riverside, CA, home is likely a beacon of safety and security for your children. However, teaching them kids safety tactics in case of a fire can help them escape to a safe location until the blaze is put out.

Can I Free My Crawlspace From Mold?

10/31/2021 (Permalink)

How Do You Clean A Home Infested By Mold?

Crawlspaces are tricky exactly because of what they are: crawl spaces with little room to move, and even less room to get in difficult areas to clean up mold damage. These spaces are usually dark and dank and very poorly sealed, as well, making them ripe for mold infestation as damp and water damage set in – especially after a flood. So if the crawlspace in your Calimesa, CA, home is infested with mold…how do you clean it?

Try Media Blasting

Despite how it sounds, “media blasting” isn’t playing your boombox loud enough to get reported to the neighborhood homeowners’ association. Media blasting is the practice of spraying tiny particles of non-harmful substances at a surface at extremely high speeds, causing the particles to abrade away anything on that surface as if sanding it. In fact, the practice used to be called sandblasting until sand was replaced as the medium due to the dangers of inhaling particles. Media blasting can:

• Sand away any mold on the surfaces in your crawlspace without damaging the surface underneath
• Allow you to access hard-to-reach places
• Let you clean away mold without having to actually come into contact with the substances
• Enable you to also clean underneath homes, and not just in crawlspaces

Media blasting can actually be pretty messy, but it leaves you with mold-free surfaces that have been scoured entirely clean.

So How Can I Media Blast My Crawlspace?

Media blasting requires some pretty heavy-duty equipment, so it’s usually best to leave it to a professional. Specialists who understand media blasting have the appropriate equipment and protective gear to ensure the process can be done safely and thoroughly to minimize mold exposure and ensure complete eradication of your mold problem. Media blasting can also be used for mildew, and various other growths you may wish to remove from your home – or for removing old paint before repainting your house.

What To Do When There Is Mold in Your Apartment

9/29/2021 (Permalink)

wet wood leads to mold growth Mold growth in a Riverside, CA home.

Mold Growth In Your Apartment

Mold spores can spread rapidly if mold cleanup is not done promptly. For this reason, it can be important to immediately address any mold concerns in your apartment. Familiarizing yourself with your rights and responsibilities and with the steps you should take may help you avoid unnecessary mold damage.


Tenant's Responsibility


Landlords are generally not responsible for mold damage that results from a tenant's actions. Tenants may wish to avoid the following conditions that can promote mold contamination:

  • Lack of ventilation
  • High humidity
  • Lack of cleanliness
  • Unreported leaks
  • Spills or floods that are not cleaned up promptly

Landlord's Responsibility


There is no federal law and only some states and localities have laws that specifically govern permissible mold exposures in rental units. However, many states have laws that require landlords to maintain their property to a standard that provides safe and livable housing. In some instances, these laws may require landlords to be responsible for mold cleanup in their rental units and to be liable for any damages that result from failure to address mold issues.


What To Do If You Find Mold


If you notify your landlord by phone, it may be a good idea to follow-up by e-mail so you have a written record that you contacted them about the problem. You may want to include photos of the mold in your e-mail. If your landlord does not respond to your phone calls or e-mails, you may want to send a certified letter advising them of the issue. Include a deadline for them to respond by. Follow up with a second letter if they still don't respond. If your landlord remains uncooperative you may wish to consult an attorney in Riverside, CA to discuss your options.


Your landlord's legal obligations depend on the laws in your Riverside, CA but most landlords will probably want to know about any issues with their property so that they can address mold cleanup. Notifying your landlord promptly whenever you discover mold or conditions that can lead to mold is usually the best course of action.

Part Five: Reputation and Hiring the Right People

6/24/2021 (Permalink)

I came across a well worn quote recently, it was by the famous and highly successful Warren Buffet, 
It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently.
 Pat Padgett the Carpet Cleaner wasn’t Warren Buffet and he wouldn’t have put this thought exactly the same way, but he also knew this to be true. Spending decades as the local serviceman was all about reputation. Communities are small, even our big ones. What was true then is still true today, reputation matters. A Vulnerable ReputationThere are two primary aspects of a business that are most vulnerable to depleting a reputation, the quality of work accomplished and the people who represent the company, your employees. If I were to heed Warren Buffet’s words I’d have to focus on my hiring. I’d have to hire the right people. Because Pat Padgett had a simpler operation, the company's reputation fell onto his shoulders. My dad’s proximity to his reputation guarded his reputation. But, I was trying to do something different, I was building a company intentionally larger and more complex and so I had to walk carefully and make intentional decisions along the way. Over time I learned that hiring the right people had a lot to do with being the right company. And so, I pursued after this goal. Building systems, making good hires, focusing on culture, and pursuing everything we do with excellence. It worked. Progress and Growth: Building a Winning TeamOur team continued to expand and continued to grow. Few managers develop the talent and skill necessary to realize full and maximum return from their employees. The managerial task is to take a newly hired person and make them fully productive as quickly as possible. This has a two-sided benefit: the company benefits, produces new revenue quickly, the employee benefits, it provides gratification. Pat Padgett the Carpet Cleaner employed 4 people, by 2015 I was employing 45 people, now SERVPRO Team Jeffrey Padgett has 30 in just 5 short years.  Early on I developed a strategy for hiring good people and keeping good people. I found that my best applicants came from two sources: people looking for work (at this point I know there are levels of motivation) and employee referrals. I especially valued employee referrals because I know that if someone I already trust is willing to back another with their reputation, they’ll likely fit in well. I made sure that every hire had clear expectations and even wrote out explicitly what these expectations were, I still do this. I found this to be important because, if a difficult conversation needs to be had, it can happen maturely. I had this somewhat unorthodox interview strategy that I found effective. I’d present a potential candidate with a group of blocks, each with one letter of the alphabet. I’d ask them to order them in alphabetical order — yes, I did receive a few cock-eyed looks. But what I found was this. I was able to glimpse the character of a person, if only for a moment. There is something about this task that tests a person’s patience. I’d glimpse the thought process, see how they approached a problem and then see their willingness to receive instruction. Reflections on Building the Right TeamIn those years I was trying, attempting and implementing. Not everything I did was a success, some things were outright failures. But I found the failures were equally important, the wrong hires taught me lessons for the future. In those early years I plowed forward, I still am. I think back to dad, to what Pat Padgett would think. Would he give me that attaboy, would he be proud of the progress I made? I know he would. He’d laugh with me at my mistakes and give me his onerous opinion where he felt it was needed. My Dad was worried about the reputation of Pat Padgett the Carpet Cleaner, but he was also concerned about the reputation of the Padgett name. I wasn’t my fathers employee, though at times I was, I was his son. And he invested himself in me, he taught me the ropes and I continue on, continuing the work, furthering the reputation with each new hire made. 

4 Ways To Prevent Mold From Spreading in Your Home

6/14/2021 (Permalink)

Room, family picture on the wall, furniture. Plastic barriers inside containing mold Mold containment in a Downtown Riverside, CA home

Mold Outbreak In A Home

The fungal growth known as mold exists just about everywhere on the planet. It only becomes a problem when it grows into unsightly and damaging colonies in your home in Downtown Riverside, CA. When this happens, one of your first concerns is not spreading mold throughout the home. The more mold in your home, the bigger the problem. Here are some important principles to keep in mind when containing a mold outbreak.

1. Understand mold. This organism spreads and reproduces through tiny spores. They can be as small as four microns or as large as 20 microns (which is still very small). Because of their tiny size, spreading mold is incredibly easy.

2. Limit airflow. These tiny spores can be moved around by the gentlest of air currents. Therefore, fans and air conditioning units should be turned off or limited. Even breezes from windows can contribute to mold spores being carried from one room to another.

3. Clean carefully. Whether you have a form of black mold or some other type, it is important to resist disturbing the mold. This can allow the mold to drift into other areas of the home. Even if you carry mold spores on your clothing, it could spread. Before you begin any work yourself, make sure you understand the process.

4. Hire professionals. A significant mold outbreak calls for the services of an experienced mold cleanup company. Trained technicians understand exactly how mold spreads and they will employ physical barriers and air filtration devices to contain any spread. They will remove mold spores with the use of HEPA vacuums as part of the mold remediation process. The restoration process includes repairing and replacing any damaged items in the home, as well as cleaning and sanitizing the home.
Eradicating mold from a home is a complex process partly because spreading mold is so easy to do. A professional approach is often your best option.

Part Four: Casted Shadows and Resting in the Shade

6/10/2021 (Permalink)

Old photo of two men. Jeff & Pat Padgett.

Rightfully so, Pat Padgett cast a long shadow, in a similar way any patriarch of a family does.   And, it’s the responsibility of young men to stand in that shadow for a time and then eventually “venture off.”

By 1991 I had built something meaningful. But that year was a fork in the road. It was a year to build something larger, or a year to play it safe, stay in the right lane, and only merge when the road requires it. But a 25-year-old Jeffrey Padgett wasn’t looking to play it safe, he was hungry and ready to prove himself, ready to test the boundaries of that shadow and to set off on his own journey. 

In hand I had a business consultant, Mack Clark, I had a management book, Small Business Management by H.N. Broom, popular at the time but has since faded into obscurity, and ambition. These were together a dangerous combination: a coach, resources, hunger. 

From Mack, I had caught the vision of expansion. Up to this point, I had grown a business, I had managed a business, but I had yet to expand a business; this moment was a real test for me. H.N. Broom’s book was helpful because it filled in the details. 

Early on Mack helped remove the blinders. In many ways, I was like that carriage horse with his periphery cut off. I saw what was in front of me, but I wasn’t able to see the edges. As the blinders were removed I learned that there were more opportunities out there, in related fields that would, if I allowed it, expand the business. 

The opportunity was emergency restoration work. 

The first step to expansion was research. I had to do a market study. I had to answer basic questions about my neighborhood: Who is my customer? Does this business make sense for them? Is there enough potential work to support a new business in town?

As I asked these questions and did my own research the answers I found were encouraging. The customers did exist because they were the same people I was already servicing. My target customer-owned a home that they valued and put their blood, sweat, and lives into — a highly motivated group of people. 

But could they pay for the services? 

This is always the hanging question. By this time H.N. Broom’s words were seared in my mind. I had spent countless hours scouring these pages, his book was an old friend, dog-eared and worn edges. Broom’s reminder was ominous and I took heed of his warning, “customers who have unsatisfied needs but who lack the money and/or credit are poor markets because they have nothing to offer in exchange for a product or service.”

Broom was trying to protect me from heartache, in plain speech, “people may have needs, but if they do not have the capacity to fund these needs, the business fails.”

But this herculean hurdle was different for me. Because I did have customers with needs, but these customers also had insurance policies on their homes. And there it was: need plus funding capacity, both these answers were now a yes. 

I was on to something and I was committed to plowing forward. And I did. In 1993 I ended the chapter of Jeffrey Padgett the Carpet Cleaner and opened Padgetts’ Cleaning & Restoration, Inc. then eventually in 2015, SERVPRO Team Jeffrey Padgett. 

As I think back, I wonder what was going through the mind of Pat Padgett the Carpet Cleaner as he saw his son running and working. I know he was approving and I know he was proud. He didn’t always say so, I didn’t always receive the attaboy, but that’s how his generation was. Pat Padgett’s generation is remembered as the Greatest Generation, so-called because they experienced the turmoil of the 20th century, the poverty of the Great Depression, the faint memory of the Great War, the turmoil of a second World War, and then came out on the other side in one piece and went to work. He was a man who fought and worked not for fame or recognition, but just simply because it was the right thing to do for his family.

As time progresses I test the edges of Pat Padgett’s shadow, at times thinking I’ve ventured off, only to realize in my more cognizant moments, that I do not need to venture from the shadow, only embrace it and realize the shadow is fine enough for me. 

Leveraging Consultants and Pursuing Growth

5/27/2021 (Permalink)

I remember early conversations with Pat Padgett. As my Dad, he carried this regular burden for my success and he would tell me so. He wanted my life to be different and better than his life and the way he saw to accomplish that was college. 

But these conversations also confused me. I would look at my Dad’s life and see happiness and success. I didn’t see a struggling man, I saw someone who knew what they wanted and knew how to run after it. And, as a young man at the starting line of life, I was biting at the chomps to also “run after it.” 

But, Pat Padgett was a man who knew things and as my Dad a man whose opinion I respected immensely. And so, after my Tennessee Nashville Mission, I set my sights on college. The school to go to at that time was Brigham Young University, prestigious, known, and respected. But, my lack of interest in school caught up with me and I was denied entrance. I instead enrolled at Ricks College with the aim to work hard, prove myself and continue applying to Brigham Young (the comedy of the whole thing is that Ricks College would eventually be absorbed into the Brigham Young University system, becoming BYU Idaho). 

I followed that plan and it worked, I became a BYU student and then… well, then opportunity. I began working for a movie studio, eventually moved to Salt Lake City to pursue an opportunity at a petroleum company. Those opportunities eventually ran their course and I found myself at a dead end. 

Around this time Pat Padgett began throwing around the idea to sell his business. This was my opportunity. I approached my Dad again, he balked, but I expected that. I laid into him and began laying out the reasons that made sense: having my hands at work in the business would be a big help, eventually I could buy the business, I suggested ideas and opportunities for growth. 

He bit, finally. 

I worked, hard. I did see the business grow. By 1989 — in the midst of a slump in the trades industry — I recruited my brother and we doubled the size of the company. We were hungry and we progressed forward by pure grit and determination. 

One year we decided to invest in a carpet cleaner’s convention in Oakland. There we met Mack Clark, a business consultant. Mack intrigued me because he understood the carpet cleaning industry, but he also understood business in ways I did not. 

I found him after one of the sessions and interrogated him the way only a Padgett could. That turned into a profound moment. That relationship decided my future. Mack talked a language I was yet to speak. He talked about sales goals, future planning, business plans, projected expenses, and an opportunity to leverage insurance damage claims. 

I was hooked. 

For a fee and a percentage of our work, he would guide me. In a journal I wrote around that time I said this about him, “in return (from the fees I paid him) I would get a consultant who was never wrong because he got paid too much money to ever be wrong.”

That year my brother and I met with Mack Clark was a huge year for me as a business owner. I went from grinding to working smarter. I learned things that are in some ways the basics of business but are only obvious once they’re said. And, having never seen a business at work at this level I put in the work and reaped the benefits. I learned the five functions of management: planning, staffing, organizing, directing, and controlling. 

I learned time quality management. I learned to live by goals. I learned to work hard and value education. 

I left Brigham Young University in 1989 to work in the family business. I thought when I left Brigham Young I was leaving education. But I wasn’t. When I began working with Mack I found myself in another school. This school didn’t finish with a diploma, it wouldn’t go on any resume, but it was the best education I could receive. 

Pat Padgett labored for me to go to school, he eventually relented, but the lesson took root. Jeffrey Padgett made it to school, maybe not in the way Pat envisioned, but in a way that was meaningful and worked.

Building on a Foundation: Learning from Pat Padgett

5/17/2021 (Permalink)

an older gentlemen next to a truck Pat Padgett standing next to his work vehicle.

Building on a Foundation: Learning from Pat Padgett On a typical Friday afternoon, I sit down at my desk, I return phone calls and emails that are pending since the morning. When the clock strikes 3:00 a notification flashes on my screen, “Time planning for next week.” I then transition whatever I’m doing at that moment and begin working to outline next week’s priorities and projects. At this point in my life I’ve been a business owner for years. I’m not “green” like I once was and I’m confident in what I do. But, I didn’t get here overnight. I realize I stand on the shoulders of giants, or rather, at least for the purposes of this series of blog posts, I stand on the shoulder of one particular giant, Pat Padgett. PAT PADGETT THE CARPET CLEANERPat Padgett is my Dad, he’s a local legend. He ran a neighborhood carpet and upholstery cleaning business most appropriately named, Pat Padgett the Carpet Cleaner. Those were of course simpler times and I look back at my father’s business with great love and fond memories. My Dad was proud of his work, his reputation, and his customers. My Dad built his business the old-fashioned way, he was true to his word, he woke early, stayed out late, and won people over with kindness and generosity. When Pat Padgett gave his word, that meant something. When he said he would do something, he did that thing. A YOUNG BUCK When I was at the starting line of my own life, recently married and hungry to do something and change the world I approached my Dad three times about taking over the business and carrying on the legacy of “Pat Padgett the Carpet Cleaner.” But to my own surprise and disappointment, each time my Dad said no. Pat Padgett was a man who looked ahead. He wasn’t concerned with short-term fixes and Band-Aids, he was able to see the larger picture and he knew, 22 year old Jeffery Padgett still needed to grow and learn. My Dad wanted me to have a college education. There was this underlying reality, Jeffrey is going to have the rest of his life to work, for now, he should spend his time learning. That was a massive lesson for a young Jeffery to learn. At the time, this lesson was of course missed by me, but I understood the wisdom and the logic later. I find life works this way. At times our most important lessons for life are only understood later — this was definitely true for me. Young bucks have energy, but they need direction, Pat Padgett gave me direction. 

SERVPRO: The Best Restoration Partner for Insurance Agencies

2/18/2021 (Permalink)

A male and female office worker smiling, Servpro logo and the phrase ASK THEM. Did you know that we are a Preferred Vendor for many insurance companies.

The most common claims made for property insurance are caused by water and fire damage. Together, they average over 50% of losses year after year, according to the Insurance Information Institute. Because of this, many insurance agencies elect to use their local SERVPRO franchise as their preferred vendor for emergency restoration services.

The SERVPRO Advantage

Currently, SERVPRO is No. 10 on Entrepreneur’s 2021 Franchise 500 Ranking. This resource compares franchises based on several factors:

  • Financial strength and stability
  • Size and growth
  • Brand strength
  • Support

Having consistently placed high in this ranking since 2012, SERVPRO is the preferred vendor for many insurance companies. With over 1700 franchises in 48 states, there is a locally owned SERVPRO in every major U.S. market. With this extensive network of restoration professionals, SERVPRO is ideally positioned to be the go-to service for both residential and commercial customers. A SERVPRO franchise is the perfect combination of local accessibility and corporate support.

The SERVPRO Experience
Each certified SERVPRO location offers a wide variety of restoration services. Among the most common are services to mitigate fire and water damage:

  • Smoke odor removal
  • Dehumidification and drying
  • Mold remediation
  • Water removal and cleanup
  • Restoration of structures
  • Cleaning of damaged items

Each of these services requires specialized training and equipment in order to prevent secondary damage, and SERVPRO technicians are the best of the best. A franchise must follow 21 different guidelines in order to be a preferred vendor for insurance companies. Documentation is made for every step, from the first notice of loss to the claims information center. This ensures a consistent experience for clients nationwide.
Insurance claims in Old Town Riverside, CA, made due to fire and water damage are common, but the cleanup process is made much smoother for insurance agents and clients thanks to SERVPRO. When a SERVPRO franchise is on the scene, they’ll make it look “Like it never even happened.”

How To Prevent Mold From Spreading Inside Your Home

12/18/2020 (Permalink)

Black mold growth in a home Mold damage in a North Riverside, CA home

How To Prevent Mold From Spreading

Every homeowner’s worst nightmare is finding mold inside their residence. A foul odor permeates everywhere and their home’s structural integrity is compromised. Before embarking upon the cleanup process, make mold contamination a priority to prevent the condition from worsening. Here are three approaches for lessening the spread of fungal assaults in North Riverside, CA.

1. Remove and Treat Affected Items
Anything portable that has become contaminated should be immediately discarded. Don a mask and safety gloves before having contact with these possessions. Unrecoverable items are to be placed inside disposable bags and banished to the trash. Salvageable belongings can be treated with anti-mold solutions, such as hydrogen peroxide or bleach. After letting the disinfectant work its magic, perform a rinse. Place these articles in the sunshine for periods between 30 and 40 minutes to kill off any remaining spores. Alternatively, cold makes mold inactive, so placing items inside freezers is another method of reducing transmission.

2. Shut Down Ventilation
Heating and cooling systems blow large amounts of air. When gusts occur, spores float from room to room and mold contamination spreads. Although it is unpleasant operating in spaces without temperature controls, it is better to suffer temporary discomfort than it is to let mold’s negative effects run wild. Fans push around the air as well, so limit their use to places away from contaminated areas.

3. Create Negative Air Flow
Conscientious homeowners can accomplish the preceding mold deterrent goals without difficulty, but residential mold remediation specialists should be employed when applying more advanced methods. One of these is by turning the compromised zone into a negative air chamber. Under this procedure, more air is removed than allowed in, resulting in negative air pressure that diminishes the ability for spores to move around.
Mold contamination must be dealt with the moment it is identified. While any concerned occupant can work to prevent mold from advancing, specialists are recommended for the thorough elimination of infestations.

What To Do If You Spot Mold on the Ceiling

12/18/2020 (Permalink)

Mold growth on ceiling Mold on ceiling

What To Do If You Spot Black Mold?

Discovering a ceiling leak is enough to fill any property owner with dread. Worse yet is finding black mold or other evidence of spores on your ceiling tiles or drywall. If you find mold growth overhead, acting fast is key to a quick and tidy remediation. Mold spores need only 24-48 hours to multiply.

Start at the Top
If you’ve got mold in your ceiling, check first for a roof leak. If your roof is more than 20 years old, it could be time to replace it. Damaged flashing, poor drainage or a problem with the waterproof membrane may be to blame. If everything seems to be in order, you or a professional will need to inspect the plumbing and HVAC system to find the cause of your ceiling leak.

Don’t Try To Remove It Yourself
If you spot black mold or similar spores on your ceiling, resist the urge to clean it or to try tearing out the damaged area yourself. Disturbing the affected area could potentially scatter the spores. It’s best to call a mold remediation specialist in Moreno Valley, CA, who knows how to do it properly. In the meantime, do everything you can to dry the area out. A dehumidifier, fans and good ventilation will help stave off further mold growth.

Clean Your Air
If the mold is extensive or there’s a residual musty smell, an air purifier with a HEPA filter is an excellent way to clean and freshen the air. Make sure it’s the right size to fit your commercial space. If you have a large area, an air scrubber is the way to go. Your local mold mitigation company will have all these tools.
If you spot black mold or similar growth on the ceiling at your property, don't stress. Responding quickly can prevent additional mold and minimize any disruption to your day-to-day operations.

Common Types of Mold

9/28/2020 (Permalink)

Mold Alternaria alternata, allergic fungus, 3D illustration. Mold alternaria

Ensuring your home in Banning, CA, is a pleasant, welcoming environment is important. When the first signs of mold appear, it can be easy to immediately think of black mold. While that is found in homes, the fungus has many types and forms. To eliminate concerns and ensure the problem is properly taken care of, call a mold damage and restoration specialist to conduct a mold inspection.

Mold Comes in Many Forms

Prior to their arrival, it is important to understand that house mold could be one of nearly 300,000 kinds of fungi. Mold spores thrive outdoors and indoors. If you come across some strange spots, below or common indoor types and where they like to lurk.

Alternaria – Velvety and green, grey or black, it is often found near showers or leaky faucets.
Aspergillus – Black on top and yellow or white on the bottom, it thrives on dust and building materials, such as drywall.
Cladosporium – The most common type found, it dark green clusters with gray or brown splotches and typically grows on fabric and wood.
Penicillium – Blue or green in color, it grows on water-damaged materials.

A Professional Assessment
Having a mold inspection done will help determine the type of mold in your home, its location, severity of the issue, and the best remediation plan. The certified professional will conduct both a visual and physical assessment, as well as conduct an air quality test. During the process, they will also locate the source of the problem and take samples.
After the assessment, the professionals will have the tools and know-how to properly clean and sanitize the affected areas and complete repairs from the problem reoccurring. Their expert technique also ensures that mold doesn’t spread to other areas of the home, providing further peace of mind.
Although not molds are harmful, they can do damage to your home and leave it smelling musty and unwelcoming. To avoid that from happening, have a mold inspection whenever mold is found.

5 Common Hiding Places for Mold

9/17/2020 (Permalink)

Black mold spots around air duct Mold spores around air duct

Checking These Five Key Hiding Places

Mold is a tenacious fungus to get rid of once it takes up residence in your building. The best way to handle it is to prevent mold growth in the first place. Make the correct preventative measures and protect your building in Banning, CA, by routinely checking these five key hiding places.

1. The underside of the ceiling tiles: Ceiling tiles are porous and absorb moisture quite well. Unfortunately, this makes for an ideal breeding ground for mold spores. A leaky roof can also result in water damage that eventually leads to mold.

2. Any electrical sockets or equipment: Electrical equipment, such as sockets, circuit breakers, light fixtures and other devices generate heat. In a high humidity environment, that heat creates condensation that attracts mold.

3. Paper products: If there's one thing that offices have a lot of, it's paper. Paper products that have been exposed to moisture are at risk for mold. Always store paper products in humidity-controlled environments.

4. Carpeting: Carpet readily traps dirt and other deposits floating in the air. This includes both moisture and, you guessed it, mold spores. Mold in carpet isn't always visible, either. You might have to lift up the upholstery to check underneath the carpet for mold growth.

5. Air ducts: In the hotter months, a building's air ducts can generate a lot of moisture as cool air is pumped in to regulate the building's temperature. If the moisture condenses, or there's a leak in the ductwork, moisture can accumulate on the insulation and attract mold spores.
While it's important to thoroughly check these five places, it's still possible for mold growth to occur anywhere conditions are favorable. Regular mold inspections can definitely help prevent the issue, but you might still end up coming across a mold problem one day or another. If this is the case, make sure to contact mold remediation experts to help resolve the problem.

Deciphering If Its Mold or Mildew?

7/21/2020 (Permalink)

Hand pointing at a white wall that has black mold growth Deciding if you have mold damage or a mildew problem is often easy

Difference Between Mold or Mildew

When faced with an unknown substance in your Old Town Riverside, CA, it can be easy to assume that you may have mold damage. In some cases, it might be a mildew problem and not a mold one. Regardless of which it is, it is important to get the issue immediately taken care of. How you approach the cleaning process requires understanding the difference between the two.

Mildew Growth
Often considered a plant disease, mildew is a form of mold that typically has two classifications:

Powdery – Typically white or gray splotches found on flowering plants. Over time, it can turn to a brown or black color.
Downy – This type often affects foods, such as potatoes. It usually begins as yellow spots that turn brown.

Mildew grows on a surface and easily be removed. Although it normally only affects plants and food, it is important to get rid of it.

Mold Growth
There are many types of mold that can grow indoors. While some are more harmful than others, any mold damage should be taken care of by mold remediation and restoration expert to ensure it is properly cleaned and the area it was growing no longer provides mold spores a welcoming environment.
The appearance of the fungus is the easiest way to identify if it is mold or mildew. Mold forms as green or black patches that appear either slimy or fuzzy. It also can have irregular spots with other colors, such as brown, gray, yellow, and blue. Unlike the surface-loving mildew, mold penetrates below the surface. Along with growing on food, it can easily spread in organic materials in the home, including drywall, fabrics, furniture, bathrooms, and clothes. If left unchecked, it can begin to rot areas of the home and quickly spread to unaffected areas.
Deciding if you have mold damage or a mildew problem is often easy. Regardless of which it is, consider having it inspected by a professional to help determine the underlying causes.

3 Sewage Damage Types You Might See At Your Business

6/9/2020 (Permalink)

Bathroom floor with sewage water. Sewage backup Sewage backup in a Calimesa, CA bathroom

Three Possible Causes For A Sewer Overflow

After an overflow or storm back up at your Calimesa, CA, business, it may be best to contact a local water damage restoration service to help with a sewage cleaning. Sewage damage can occur a few ways and for the cleaning to be successful it’s important to know the source of the problem. Here are three possible causes for a sewer overflow at your business.

1. Storm Flooding Overflow

A storm can cause problems where the weather puts out more water than the sewer system can handle. In cases like this water is pushed into the only areas where it can go. This means there's a possibility it may come back through the drains and into your business. A restoration service can help with clean up and repairs, and a professional can look over the plumbing to see if there are any preventative fittings than could be installed.

2. Toilet Back Up

There are a couple of reasons toilet overflow could result in the need for a sewage cleaning. These can include a lack of water in the flush tank, an object stuck in the trap, a clog in the draining line, or a clog in one of the house lines. In any of these cases, a professional should be contacted.

3. Drain Back Up

Another possible source for sewer damage is a drain back up. These can occur either as a result of a clogged pipe or a blockage in the sewer line itself. Because it can be difficult to know which it is, it’s highly recommended to contact a professional rather than trying to clear the problem yourself.

A restoration service can help with any sewage cleaning that may bee needed after an overflow, but it’s important to know the source of the problem. This can include a storm sewer overfilling, a toilet clogging and backing up, or a similar clog occurring in a drainage area. If you experience and overflow problem it’s highly recommended to contact a professional for help.

Why You may not See the Mold You are Smelling in Your Building

5/7/2020 (Permalink)

You may not always know if you have mice running around until you see the evidence they leave behind. But of the many things you may not know about your company building, the one you cannot afford to be oblivious to is the presence of black mold. Unlike mice, it initially leaves no visible traces, but that unmistakable mold smell is a heavy warning to a business owner in Yucaipa, CA.

Determine Where the Odor is Coming From

The smell of mold is damp, pungent, and unpleasantly musty – often described as dank. The mold smell is usually one of the first signs that spores have come out of dormancy and are alive and well somewhere in your building. They can reproduce enough to produce the odor within as few as 24 to 48 hours. You will need to call a trained mold cleanup and mitigation technician in Yucaipa, CA to find and remove the problem. The technician will do a thorough inspection, in the following areas:

  • Around and beneath water heaters, toilets, sinks
  • The plumbing system including any valves, faucets, and connections
  • Air conditioning duct systems
  • Attic spaces and crawlspaces
  • A moisture meter may be needed to check room air for high humidity

Mold and Mildew Act Differently
Both mold and mildew are types of fungi. Each produces a type of fungus smell. Mildew smell is a bit milder. Mildew is a cottony looking growth that is easier to clean because it stays on the surface of items and in many cases, is more easily cleaned from surfaces. Mold smell, however, is significantly stronger and more offensive. Mold penetrates any non-porous surfaces it colonizes on and can work so deeply into wood or sheetrock, for instance, that those materials must be removed and replaced.
Remediation can catch the problem early and prevent excessive damage. If you are noticing a distinct musty mold smell in your commercial building, follow your nose and find the problem.

Precautionary Steps

4/29/2020 (Permalink)

a graphic that says flatten the curve We have taken every possible measure to protect customers and team members alike.

It is important to us that our customers know the steps SERVPRO of North Riverside City is taking to reduce the risk of team member exposure to the virus.  These precautionary steps we have taken as a company include:

  • All tools and equipment coming into your property have been cleaned and disinfected.
  • All workers wear personal protective equipment to protect themselves while performing work.
  • We’ve all been provided with training to safely work in contaminated environments.
  • We’ve all been provided with training to identify coronavirus symptoms and carefully monitor ourselves and our co-workers.
  • We have stringent safety and health policies and procedures; and we continually strive to follow and improve our safe work practices.

Overall, we are taking the appropriate measures to ensure we don’t cross contaminate our customers, our co-workers, or our families.  We cannot make any guarantees that the virus could not enter your property, but we can tell you that we have taken every possible measure to protect customers and team members alike.

Whether it is a water loss, fire damage, or a cleaning request, please know that SERVPRO of North Riverside City is still here for the entire Riverside  community 24 hours a day, 7 days a week.

Proactive Cleaning Around the Clock by Team Jeffrey Padgett

3/17/2020 (Permalink)

a graphic that says team Jeffrey Padgett Team Jeffrey Padgett is your trusted leader in cleanup and restoration.

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Riverside City is here to help 24/7, 365. You can trust Team Jeffrey Padgett with your Commercial Space.

3 Ways To Avoid Mold-Related Lawsuits

2/21/2020 (Permalink)

black spots on a white wall Commercial tenants may want to obtain environmental insurance coverage that extends from pollution to a mold claim.

The presence of mold can make a building potentially unsafe for commercial tenants. Although the Occupational Safety and Health Act does not set precise standards for mold contamination, property managers and owners can still be liable for mold infestations, particularly if they do not take timely action to restore water damage or maintain coverage that extends to mold insurance claims. Here are three ways to avoid lawsuits related to mold damage at a building in Riverside, CA.


1. Quickly Mitigate and Restore Water Damage


Mold can start to form within 48 to 72 hours following water damage. Commercial tenants should be able to quickly notify property owners or managers about damage. Water damage mitigation and cleanup is more cost effective than waiting until damage becomes more severe and mold remediation may be needed.


2. Regularly Inspect Commercial Properties


Some types of water damage, such as slow roof leaks, may not be immediately apparent to tenants. Regular inspections are the best way for owners and managers to stay apprised of any risks and observe signs of mold sooner rather than later. Plan to inspect a commercial property at least once a year, and document each inspection to support future property damage or mold insurance claims.


3. Protect Businesses With Environmental Insurance

These policies protect enterprises from third-party claims that are not covered by general commercial property or liability insurance. Environmental insurance can be especially helpful for businesses located in structures undergoing black mold cleanup.


These measures may help property owners and managers deal with legal liability for mold. Mitigating and restoring water damage as soon as possible may eliminate the need for making mold insurance claims. Regularly monitoring the condition of commercial properties in Riverside, CA is the most effective way to resolve potential problems before mold cleanup is necessary.

Why Insurance Agents Prefer Dealing With Professionals

1/27/2020 (Permalink)

Flooded building in Riverside, CA

To be honest, a commercial flood is a big mess, and in more ways than one. First and foremost, of course, is the damage caused to a building. Excess water where it doesn't belong often involves safety issues with black water, as well as the potential for electrical damages. The job of storm restoration is a big one. A nearby, highly-trained storm mitigation team is up to the task. Insurance agents know trained and certified professionals will yield the best results, work safely, make good decisions and finish the job quickly. That's why a SERVPRO franchise is a preferred vendor for many agents and adjusters.

The Traits of a Professional

Rapid storm response is not for the faint of heart or for the person with a little bit of knowledge. A valued professional has the following characteristics:

  • Highly trained
  • Certified in several areas
  • Trustworthy
  • Efficient
  • Safe
  • Properly equipped

Storm restoration in Riverside, CA, often involves unique challenges. Each situation is different. A flood may envelop an area of sensitive electrical equipment or it might degrade important documents or even artwork. In many cases, flooding involves the presence of black water, which could be contaminated with harmful materials. A professional will know how to deal with each situation and will have access to equipment that aids in cleanup, water removal, and mold containment.

The Results of a Professional

Flood damage is not easily managed. It's a major problem that should be entrusted to a trained team. A water damage restoration technician and an applied structural drying technician are just two examples of certifications that help in dealing with storm restoration. Flooding comes in many shapes and forms, from hurricanes and tornadoes to broken pipes and heavy rain events. Insurance agents prefer working with a company that can handle each disaster with success, and that will make smart decisions to minimize costs and a business interruption.