Recent Why SERVPRO Posts

Why You may not See the Mold You are Smelling in Your Building

5/7/2020 (Permalink)

You may not always know if you have mice running around until you see the evidence they leave behind. But of the many things you may not know about your company building, the one you cannot afford to be oblivious to is the presence of black mold. Unlike mice, it initially leaves no visible traces, but that unmistakable mold smell is a heavy warning to a business owner in Yucaipa, CA.

Determine Where the Odor is Coming From

The smell of mold is damp, pungent, and unpleasantly musty – often described as dank. The mold smell is usually one of the first signs that spores have come out of dormancy and are alive and well somewhere in your building. They can reproduce enough to produce the odor within as few as 24 to 48 hours. You will need to call a trained mold cleanup and mitigation technician in Yucaipa, CA to find and remove the problem. The technician will do a thorough inspection, in the following areas:

  • Around and beneath water heaters, toilets, sinks
  • The plumbing system including any valves, faucets, and connections
  • Air conditioning duct systems
  • Attic spaces and crawlspaces
  • A moisture meter may be needed to check room air for high humidity

Mold and Mildew Act Differently
Both mold and mildew are types of fungi. Each produces a type of fungus smell. Mildew smell is a bit milder. Mildew is a cottony looking growth that is easier to clean because it stays on the surface of items and in many cases, is more easily cleaned from surfaces. Mold smell, however, is significantly stronger and more offensive. Mold penetrates any non-porous surfaces it colonizes on and can work so deeply into wood or sheetrock, for instance, that those materials must be removed and replaced.
Remediation can catch the problem early and prevent excessive damage. If you are noticing a distinct musty mold smell in your commercial building, follow your nose and find the problem.

Precautionary Steps

4/29/2020 (Permalink)

a graphic that says flatten the curve We have taken every possible measure to protect customers and team members alike.

It is important to us that our customers know the steps SERVPRO of North Riverside City is taking to reduce the risk of team member exposure to the virus.  These precautionary steps we have taken as a company include:

  • All tools and equipment coming into your property have been cleaned and disinfected.
  • All workers wear personal protective equipment to protect themselves while performing work.
  • We’ve all been provided with training to safely work in contaminated environments.
  • We’ve all been provided with training to identify coronavirus symptoms and carefully monitor ourselves and our co-workers.
  • We have stringent safety and health policies and procedures; and we continually strive to follow and improve our safe work practices.

Overall, we are taking the appropriate measures to ensure we don’t cross contaminate our customers, our co-workers, or our families.  We cannot make any guarantees that the virus could not enter your property, but we can tell you that we have taken every possible measure to protect customers and team members alike.

Whether it is a water loss, fire damage, or a cleaning request, please know that SERVPRO of North Riverside City is still here for the entire Riverside  community 24 hours a day, 7 days a week.

Proactive Cleaning Around the Clock by Team Jeffrey Padgett

3/17/2020 (Permalink)

a graphic that says team Jeffrey Padgett Team Jeffrey Padgett is your trusted leader in cleanup and restoration.

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North Riverside City is here to help 24/7, 365. You can trust Team Jeffrey Padgett with your Commercial Space.

3 Ways To Avoid Mold-Related Lawsuits

2/21/2020 (Permalink)

black spots on a white wall Commercial tenants may want to obtain environmental insurance coverage that extends from pollution to a mold claim.

The presence of mold can make a building potentially unsafe for commercial tenants. Although the Occupational Safety and Health Act does not set precise standards for mold contamination, property managers and owners can still be liable for mold infestations, particularly if they do not take timely action to restore water damage or maintain coverage that extends to mold insurance claims. Here are three ways to avoid lawsuits related to mold damage at a building in Riverside, CA.


1. Quickly Mitigate and Restore Water Damage


Mold can start to form within 48 to 72 hours following water damage. Commercial tenants should be able to quickly notify property owners or managers about damage. Water damage mitigation and cleanup is more cost effective than waiting until damage becomes more severe and mold remediation may be needed.


2. Regularly Inspect Commercial Properties


Some types of water damage, such as slow roof leaks, may not be immediately apparent to tenants. Regular inspections are the best way for owners and managers to stay apprised of any risks and observe signs of mold sooner rather than later. Plan to inspect a commercial property at least once a year, and document each inspection to support future property damage or mold insurance claims.


3. Protect Businesses With Environmental Insurance

These policies protect enterprises from third-party claims that are not covered by general commercial property or liability insurance. Environmental insurance can be especially helpful for businesses located in structures undergoing black mold cleanup.


These measures may help property owners and managers deal with legal liability for mold. Mitigating and restoring water damage as soon as possible may eliminate the need for making mold insurance claims. Regularly monitoring the condition of commercial properties in Riverside, CA is the most effective way to resolve potential problems before mold cleanup is necessary.

What To Do When There Is Mold in Your Apartment

1/30/2020 (Permalink)

The first thing you should probably do if you discover mold is to notify your landlord.

Mold spores can spread rapidly if mold cleanup is not done promptly. For this reason, it can be important to immediately address any mold concerns in your apartment. Familiarizing yourself with your rights and responsibilities and with the steps you should take may help you avoid unnecessary mold damage.


Tenant's Responsibility


Landlords are generally not responsible for mold damage that results from a tenant's actions. Tenants may wish to avoid the following conditions that can promote mold contamination:

Lack of ventilation
High humidity
Lack of cleanliness
Unreported leaks
Spills or floods that are not cleaned up promptly

Landlord's Responsibility


There is no federal law and only some states and localities have laws that specifically govern permissible mold exposures in rental units. However, many states have laws that require landlords to maintain their property to a standard that provides safe and livable housing. In some instances, these laws may require landlords to be responsible for mold cleanup in their rental units and to be liable for any damages that result from failure to address mold issues.


What To Do If You Find Mold


If you notify your landlord by phone, it may be a good idea to follow-up by e-mail so you have a written record that you contacted them about the problem. You may want to include photos of the mold in your e-mail. If your landlord does not respond to your phone calls or e-mails, you may want to send a certified letter advising them of the issue. Include a deadline for them to respond by. Follow up with a second letter if they still don't respond. If your landlord remains uncooperative you may wish to consult an attorney in Riverside, CA to discuss your options.


Your landlord's legal obligations depend on the laws in your Riverside, CA but most landlords will probably want to know about any issues with their property so that they can address mold cleanup. Notifying your landlord promptly whenever you discover mold or conditions that can lead to mold is usually the best course of action.

Why Insurance Agents Prefer Dealing With Professionals

1/27/2020 (Permalink)

Flooded building in Riverside, CA

To be honest, a commercial flood is a big mess, and in more ways than one. First and foremost, of course, is the damage caused to a building. Excess water where it doesn't belong often involves safety issues with black water, as well as the potential for electrical damages. The job of storm restoration is a big one. A nearby, highly-trained storm mitigation team is up to the task. Insurance agents know trained and certified professionals will yield the best results, work safely, make good decisions and finish the job quickly. That's why a SERVPRO franchise is a preferred vendor for many agents and adjusters.

The Traits of a Professional

Rapid storm response is not for the faint of heart or for the person with a little bit of knowledge. A valued professional has the following characteristics:

  • Highly trained
  • Certified in several areas
  • Trustworthy
  • Efficient
  • Safe
  • Properly equipped

Storm restoration in Riverside, CA, often involves unique challenges. Each situation is different. A flood may envelop an area of sensitive electrical equipment or it might degrade important documents or even artwork. In many cases, flooding involves the presence of black water, which could be contaminated with harmful materials. A professional will know how to deal with each situation and will have access to equipment that aids in cleanup, water removal, and mold containment.

The Results of a Professional

Flood damage is not easily managed. It's a major problem that should be entrusted to a trained team. A water damage restoration technician and an applied structural drying technician are just two examples of certifications that help in dealing with storm restoration. Flooding comes in many shapes and forms, from hurricanes and tornadoes to broken pipes and heavy rain events. Insurance agents prefer working with a company that can handle each disaster with success, and that will make smart decisions to minimize costs and a business interruption.