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Steps to Follow for a Robust Emergency Action Plan

5/13/2022 (Permalink)

Contingency Plan Create a solid emergency action plan to reduce risks and keep your business running smoothly.

Steps To Create A Strong Emergency Action Plan

Every business must have an emergency action plan to prepare for unusual events and catastrophes. It isn't enough, however, to just draft a plan. The policy must be fully implemented by knowledgeable and responsible employees. To create a successful plan, there are some critical steps to follow.

1. Assemble a Team

The first step in developing a contingency plan is to assign someone who is ultimately responsible for the success of the plan. This could be the safety manager, a human resources person or other designated employee. Additional members must be assigned to the team to help identify potential risks. Include employees from each area of your business to ensure that all issues are identified. Set up periodic meetings with the team so that you stay on track.

2. Identify the Risks

After all potential risks are identified and documented, the team should rate each potential risk. Assign a number for the severity and likelihood of occurrence. Focus on addressing the highest risks first. Assign each risk to a member of the team to research. The team member should invite others knowledgeable about the situation to help them determine the root cause and prevention measures.

3. Write Contingency Plan Procedures and Train Employees

Procedures must be written to address the risks, including instructions on how to reduce the impact. An evacuation plan must be included in the written procedures. Contact information for fire damage renovations should also be addressed.

After the instructions have been written, train each employee on the procedures that affect their position. Periodic refresher training is important to remind workers of the importance of following proper protocols.

4. Test the Plan

Periodic emergency drills at your facility in Riverside, CA help you determine if your contingency plan is implemented successfully. Make note of any deficiencies and develop corrective actions to reduce the risks going forward.

Create a robust emergency action plan to reduce risks and keep your business running smoothly.

What Items Can Be Saved After a Flood?

5/1/2022 (Permalink)

flooding car in basement carpark at condominium Water damage and mold growth from a flood can begin immediately. Call SERVPRO for more information!

What Can Be Saved In the Event Of A Flood?

After your commercial property in Banning, CA, is flooded, you need to determine what items can be saved and what should be replaced. In most cases, the answer depends on how long your items are exposed to moisture and their type of materials.. Content cleaning of any items that can be restored saves you the expense of replacing them.

When Does Water Damage Begin?

Water damage and mold growth from a flood can begin immediately. As soon as it is safe to do so, start taking steps to protect your property until a professional restoration company can begin work:

  • Prevent more water from entering if possible.
  • Hang up rugs and textiles.
  • Mop or blot water from tabletops and furniture surfaces.

If furniture is on wet carpet, place aluminum foil or wood blocks between carpeting and furniture legs.
Move books or colored objects from wet carpet.

In warm weather, air conditioning can assist with the drying process.

What Items Can I Keep?

Generally speaking, most non-porous materials can be restored, while porous materials may need to be replaced. Porous materials include wood furniture and baseboards, ceiling tiles, books, paper products, and drywall. Non-porous materials include metal shelving, plastic furniture, countertops and concrete floors.

The longer an item has been exposed to water or moisture, the more likely it will sustain damage. Items exposed to black water, or very contaminated water, require special consideration.

How Are Items Cleaned?

A restoration company can use various methods of content cleaning on items. Dry or wet cleaning, foam cleaning, immersion cleaning and abrasive cleaning are a few possible methods. The technique used depends on the object's material makeup. Sanitizing and disinfecting treatments can be applied where needed.

Content cleaning can reduce the number of items you have to discard after a flood in your Banning, CA, property. The sooner you can remove items from flooding and moisture, the better your chances are restoring them.

Should I Purchase Flood Insurance for My Business?

4/25/2022 (Permalink)

Flood insurance form on a table with a book. You can determine your flood risk by searching your property address on the FEMA flood map service center.

Should I Invest in Flood Insurance for My Company?

Business owners in Old Town Riverside, CA might think that they are insured for flood damage because they have commercial insurance coverage. While your business is covered for some types of natural disasters, you need flood insurance for damage from flooding.

What Does My Standard Policy Cover?

Standard commercial insurance policies cover damage from:

  • Wind
  • Hail
  • Tornadoes
  • Melting snow or rain

Generally, standard policies cover damage by water that comes from above. Gutters compromised by heavy rain, for example, are usually covered in a standard policy.

What Does Flood Insurance Cover?

A flood policy covers water damage on the ground, including storm surges, blocked storm drains, melting snow, breached levees and dams, and other types of flooding. It protects you against losses from damage to your property and its contents and can cover flood damage repair.

In most cases, property outside your building is not covered. This includes septic systems, fleet vehicles and landscaping. Business interruption and loss of building use are not covered.

Do I Need Insurance From Floods?

You can determine your flood risk by searching your property address on the FEMA flood map service center. If you are in or near a flood zone, your flood risk is more significant. You may also be at greater risk for floods if your building or inventory is below ground.

If you have a mortgage from a federally insured or regulated lender and your commercial property is in an area of high flood risk, you are required to have an insurance policy for floods.

How Can I Buy Commercial Insurance for Floods?

The NFIP offers insurance coverage through a network of insurance companies and NFIP Direct. A 30-day waiting period is in effect most of the time, so it's important to plan if you're considering insurance.

Flood insurance can give you peace of mind as you know you're protected against unexpected flood damage.

How To Flush a Water Heater

4/18/2022 (Permalink)

Man's hands unscrewing a screw-nut on a water heater with a wrench on a boiler Regularly flushing your water heater will keep it running smoothly.

What Is The Best Way To Flush A Water Heater?

A water heater is an extremely important item in every household. You need hot water to bathe, wash dishes, do laundry, and wash your hands. To keep your tank in Calimesa, CA, running smoothly, you should flush it out annually.

1. Gather Supplies and Prepare the Area
Figure out where the water will go. If there is not a drainage option near the location of your tank, a bucket could work. Gather a garden hose, work gloves, and a screwdriver. Have multiple towels nearby that you don't mind ruining just in case your draining goes off track.

2. Turn Off The Water Heater
If your tank runs on electricity, turn off the main breaker at your breaker box. If it runs on gas, turn off the gas so that the pilot goes out.

3. Connect the Hose
Put on the work gloves to protect your hands from the hot water and components. Attach the garden hose to the drain valve on the tank. Run the other end to the drainage option you set up.

4. Drain the Tank
Open the drain valve and let the water flow for several minutes. Turn on a nearby hot water faucet to help the water drain quickly and smoothly. After a few minutes, turn off the water supply valve. Once the flow of water stops completely, turn the valve back on for another water heater flush before closing it again.

5. Close Valves and Resupply Water
Once everything has been drained, close the valves and turn the water supply back on. Watch the flow of the water in the faucet you left running. After air flows out of the system, the flow will be smooth and consistent and you'll know the tank is full and flowing properly.

6. Turn On the Power and the Heating Element
Once you are sure the tank is full, restore power to the tank and turn on the heating element. Shut off the faucet you left running.

Regularly flushing your water heater will keep it running smoothly. Preventing problems lessens the need for water damage repair specialists should unexpected leaks cause water damage.

3 Types of Fire Detectors

4/2/2022 (Permalink)

Smoke Detector Isolated. 3D rendering A fire damage and restoration service can help you decide if this type of alarm is best for your home. Call SERVPRO!

There Are Three Different Types Of Fire Detectors.

As a homeowner in Beaumont, CA, you probably want to ensure you are prepared in case of a fire. A fire alarm is essential to protect your home from property loss and long-term damage to building materials. The types of fire alarms vary; however, choosing the right kind for your home can be puzzling if you are not familiar with the choices. Knowing your options can help you make the best decision for your home, and there are three common types of alarms used in residential properties.

1. Ionization Smoke Detectors

These types of alarms use a disruption in an electrical current to detect smoke. The device runs a current between two metal plates. When there is a fire, the smoke fills the alarm chamber and disrupts the electric current between the two metal plates. These alarms are highly reliable, rarely causing false alarms and detecting fires quickly. A fast-acting fire alarm can prevent serious smoke damage to your home and belongings.

2. Photoelectric Smoke Detectors

Like ionization alarms, these photoelectric devices use a sensor between two metal plates. Instead of relying on an electrical current, photoelectric smoke detectors emit light between two metal plates. When the chamber fills with smoke, it disrupts the light, causing the alarm to blare.

3. Heat Detectors

A heat-detecting device will sense climate changes in a building, such as drops in temperature or humidity. Depending on the type of building, a heat detector may be less reliable. A building that undergoes many climate changes should use photoelectric or ionization smoke detectors to prevent false alarms, such as those that experience high humidity often. A fire damage and restoration service can help you decide if this type of alarm is best for your home.

Protecting your Beaumont, CA, home from fire does not have to be a difficult chore when you understand its needs. Realizing the risk and equipping your home with an efficient and reliable fire alarm can help keep your home and family safe and sound.

What Not To Do When a Pipe Breaks in Your Home

3/21/2022 (Permalink)

Restoration machines are cleaning water damage in a home. If your home suffers from a water damage event, do you know who to call? Our SERVPRO team is the #1 leader in in water damage cleanup and restoration

When A Pipe In Your Home Bursts, Here's What You Shouldn't Do

If you have a broken pipe and it releases water into your Beaumont, CA, home, it is important to know what to do and what not to do. Some leaks may spread contaminated water in home areas, so safety is key, as is cleanup afterward.

What To Avoid When a Pipe Breaks

First, always consider your safety. If you have concerns, contact a professional. Before a technician arrives, do not do any of the following:

  • Never use electrical appliances if the floor is wet
  • Never clean up sewage water yourself
  • Never lift carpeting if it is tacked to the floor
  • Never enter a room where there is structural or electrical damage
  • Never use a regular vacuum cleaner to remove water

Water damage and flooding can cause severe problems for your home, so there are also actions that you should take to start to repair your property.

What To Do After a Pipe Breaks

The first step to take if you have a broken pipe is to stop the water from flowing. Turn off the water to the leaking pipe, such as by looking for the shut-off valve under a sink or by an appliance.

If you are not certain about the whereabouts of the leak’s origin, you can turn off the main water line for the house. This valve is usually somewhere on the perimeter of your home, often near the water meter. It is essential to know how to find your shutoff, so take the time to learn its location.

Next, ensure that you drain all the water from the pipes. Once completed, identify the location where the pipe burst. A plumber can repair or replace the broken pipe, while water damage restoration professionals can clean up any mess before it causes further damage.

Dealing with flooding in the home can be an ordeal. By knowing what to do during and after a pipe breaks, you can minimize the stress and damage.

Learning the Differences Between Mitigation and Restoration

3/16/2022 (Permalink)

Truck from a restoration company The professionals of the flood cleanup company will use different methods and tools for both procedures.

Understanding The Distinction Between Mitigation And Restoration

As you seek a flood cleanup company to bring your North Riverside, CA, business back to normal, you might hear about mitigation and restoration services. If you are new to these procedures, they might sound interchangeable, but they contain significant differences. Improve the recovery of your business building by learning more about the varying ways these procedures contribute to that goal.

Overall Purpose

Both mitigation and restoration aim to bring back the establishment. However, they have different purposes. Mitigation is immediately performed once the specialists have inspected the damage and obtained all the information. It is meant to provide some stability and prevent further damage before it continues to escalate. Restoration is the second part of the process that actually repairs and replaces items and materials as needed, which can bring your business back into a functional shape. Since these steps are connected, you can expect a restoration company to also provide mitigation as a service.

Procedures and Tools

The professionals of the flood cleanup company will use different methods and tools for both procedures. For instance, mitigation requires smaller operations such as:

  • Covering roof damage with tarp
  • Boarding up broken windows, doors and holes with plywood
  • Drying wet items and suctioning water from property
  • Removing fallen trees and branches
  • Building support to maintain the building's structure

Mitigation uses simple materials like tarp and wood to prevent potential future damage. Meanwhile, restoration requires more procedures and tools depending on the extensiveness of the damage. They usually involve repairing broken objects, replacing deeply affected materials or combating mold.


Mitigation is meant to be a quick process where the technicians must act fast and prevent more damage. Therefore, you can expect it to be a relatively fast process that occurs near the beginning of the treatment. Meanwhile, restoration involves multiple, complex activities, so it might take longer. Successful damage control can help reduce this time.

While mitigation and restoration are helpful towards the return of your business, they have different timeframes, purposes and resources. A flood cleanup company offers these and several other services.

3 Ways a Restoration Response Team Streamlines Business Insurance Claims

3/16/2022 (Permalink)

Truck from a restoration company Disaster can strike anytime day or night, but because SERVPRO locations are locally owned and operated, the response time is usually swift.

Three Ways A Restoration Response Team Makes Business Insurance Claims Go Smoother

When fire, flooding and storm damage causes problems for you and your Yucaipa, CA, business, one of your main concerns may be how to handle the insurance claim and where to begin. Between itemizing the damage and the paperwork, you may feel overwhelmed. However, working with an emergency disaster response team like SERVPRO can streamline this process, from pretesting to filing.

1. Pretest Assistance

Once you have the chance to survey the damage inside your business, it can seem insurmountable. Working with a disaster response company can help you to better understand the extent of the issue with pretesting, which gauges whether certain areas can be fixed or if they are likely a total loss. Overall, this can lower claims expenses and may even help you file an insurance claim more quickly.

2. 24/7 Support

Disaster can strike anytime day or night, but because SERVPRO locations are locally owned and operated, the response time is usually swift. This can reduce the need for insurance claims, such as with flooding, as the restoration technicians can drain standing water and provide mitigation solutions for areas that may degrade over time and cause secondary damage, such as mold growth.

3. Preferred Vendor Status

Working with an insurance agent after your business suffers damage can be daunting, especially if you have never filed a commercial claim before. SERVPRO may serve as a bridge between your company and the agent, as the franchise is well known as a preferred vendor and can boost your confidence during the process. The presence of a certified disaster response team may also benefit the agent, who may feel more comfortable working with a preferred restoration vendor.

Fire, flooding and severe storms can cause a variety of damage to your Yucaipa, CA, business and require you to file an insurance claim. Working with a SERVPRO disaster response team, from the pretesting phase to filing, may help you weather the storm with greater peace of mind.

Don't Forget To Clean Odors and Soot After a Fire

2/10/2022 (Permalink)

Specialist is cleaning fire damage in a home. If your home in Riverside suffers from a kitchen fire, you can count on our SERVPRO of North Riverside City team. Call us!

After A Fire, Don't Forget To Clean Up The Odors And Soot.

The sight and smell of a crackling fire can be wonderful when you're under a blanket on a sofa. But you don't want that smell in your house in Riverside, CA, especially not if it is a constant reminder of a fire that you just survived. Smoke damage, persistent smoke smells and soot damage, while less noticeable than burned walls and furniture, can be an ongoing source of trouble long after a fire has been put out if they are not remediated.

Making sure the smoke damage to your personal property and furniture, as well as to the structure of your home, is cleaned will go a long way to mitigate the odors. Places where smoke odors can linger range from the obvious to the less visible.

• Upholstered furniture like sofas, arm chairs and dining chairs
• Soft furnishings like throw pillows, blankets, seat cushions and drapes
• Throw rugs, area rugs and wall to wall carpeting
• Semi porous surfaces such as lamp shades and air filters
• Interior walls and built-in cabinets and seating

Soot develops when materials burn and the resulting particulate matter spreads out. It accumulates on visible surfaces like countertops and tables, and it can also find its way into hidden spaces. Make sure to check for soot damage on cabinet and pantry shelves, on and inside books and magazines, on appliance surfaces and inside closets. Soot can also make its way inside electronics such as TVs and computers where it can cause damage. It must be completely removed to stop it from being spread back into clean areas on the soles of shoes or via hands that have handled sooty items.

House fires burn structures and destroy personal property, and surviving them in Riverside, CA is hard enough. Make sure that smoke damage is addressed when the fire damage is repaired so that you don't have to live with dirt and odor reminders of the disaster.

Why You Should Use SERVPRO for Storm Damage Restoration

2/10/2022 (Permalink)

Truck from a restoration company When a storm strikes your business, SERVPRO is ready for your call. We have specialized equipment and a dedicated team of professionals to restore it.

Why Should You Hire SERVPRO to Restore Storm Damage?

During a storm, it is possible that many clients might experience damage to their Downtown Riverside, CA homes. When you need storm restoration for several damaged sites, SERVPRO is a great option. Here are a few reasons why this company is a top choice for many insurance agencies.

1. They Respond Quickly

SERVPRO is open 24 hours a day, so they can provide service as soon as you need it. Once you have contacted them, you should hear back from them within an hour. Over the next several hours after you have provided all of the needed information, they will arrive on the site and inspect the damage. They will let you know the best way to proceed with restoration. Their fast storm response will also allow them to start mitigation sooner to prevent any further damage to the property.

2. They Can Help Move Along the Claims Process

When you have many clients who need restoration services, it can be a lot to deal with. Working with a storm restoration company that gets the process going more quickly can be a big help. Because SERVPRO always provides a fast response, they can help speed up the claims and restoration process which can make things easier on you.

3. They Get the Job Done Right

With corporate help, local franchise locations can better serve your clients. Corporate locations can provide any needed equipment to complete the job. When you choose this company, you will be working with only highly-trained professionals with plenty of experience with storm restoration. You can trust them to do the work well as quickly as possible to get your clients’ homes safe and comfortable again.

When you are dealing with flood damage, it is important to get the process started quickly to prevent additional damage and a lengtheir claims process. Choosing a company that can provide immediate assistance and high-quality work can make everything go more smoothly.